Gold-dealing firm Menzgold Ghana Limited has closed its offices and rescheduled payment of extra values to its customers again.
This will be the third time the company has postponed payments of returns on investments made by clients.
Some customers who went to the East Legon branch of the firm on Friday, 5 October 2018, did not meet any staff as the premises had been locked.
One customer said she had invested GHC100,000 and was scheduled to receive her returns on Friday but only saw notices on the buildings that announced that the company has ceased operations temporarily.
A police vehicle with two personnel was also stationed at the office.
Meanwhile, Deputy Head of Communications at Menzgold, Nii Amarh Amarteifio has explained that they had to postpone the payment due to attacks and threats on the lives of their staff by angry clients.
According to him, the threats of harm and manhandling of their staff by clients led to the closure of their offices, as they make appropriate arrangements to resume payment of extra values on Monday, 8 October 2018.
He said the schedule also had to be reviewed because some of the leaders of the customers expressed reservations about the dates.
“Yesterday [Thursday], we were in a meeting when we started having information from the various branches that most of our staff members have been attacked by customers and based on that we decided that if we have to do business today [Friday], the plan that most customers had to attack us will not be favourable to us,” he told Accra-based Joy FM.
He said a new plan will be communicated to clients through texts messages.
Mr Amarteifio assured the customers that their investments are safe and their extra values will be paid appropriately.